The Riverbend/PNC Pavilion Box Office is located next to the main gate entrance of the venue. The venue box office is closed for the winter months. It will re-open in May of 2017.
The Riverbend/PNC Pavilion Box Office is located next to the main gate entrance of the venue. Concert Tickets: Tickets for all Non CSO and POPS concerts are available through Ticketmaster. Purchase online at www.Ticketmaster.com. By phone at 1.800.745.3000 and at all Ticketmaster Outlets including select Kroger stores. You can also simply click the “Buy Tickets” link located next to each show on our home page.
Will Call Procedures
Patrons must have a picture ID, the credit card used to purchase tickets and, whenever possible, the confirmation number of their order. The box office cannot release tickets to a patron without a picture ID. The Box office can only release tickets to the patron(s) named on the account. The box office cannot accept Will Call tickets to be left in another person’s name.
The box office does not charge a service/convenience fee on tickets that at are paid for with cash. Purchases completed made using a credit or debit card will be subject to a $1 per ticket fee. Purchases completed through Ticketmaster’s selling channels will include an additional convenience fees.
Four pack offers, vouchers, and discount/promotional tickets are not available for purchase or redemption on the day of the performance. There are no refunds or exchanges. Lost, destroyed, or left behind tickets cannot be replaced.
CSO & CPO Tickets
Tickets to all CSO and POPS concerts are available online at cincinnatisymphony.org as well as the CSO Box Office located at Music Hall, 1241 Elm Street, Cincinnati OH 45202 Phone: 513.381.3300. While Music Hall is under construction, please contact the Taft Theatre box office for ticketing needs.
Gift certificates are available in multiples of $25, $50, and $100. All gift certificates are subject to availability. To purchase a gift certificate, please email [email protected], include your name, address, phone number, credit card number, expiration date, number of gift certificates and the value; or call 513-232-5882 ext. 31 to place an order. If ordering by e-mail or phone, gift certificate(s) will be mailed. You may also purchase gift certificates in person at the Taft Theatre, 5th & Sycamore St (downtown), Monday-Friday 11am-2:45pm. Gift certificates expire two years from date of purchase. Gift certificates can only be redeemed at Riverbend Music Center/PNC Pavilion Box Office (during season) or Taft Theatre Box Office, Monday-Friday 11am-2:45pm. Ticketmaster cannot redeem a Riverbend Music Center/PNC Pavilion gift certificate. Gift certificates are valid for most Riverbend Music Center/PNC Pavilion events. Gift certificates are not accepted for the Cincinnati Pops performances. All order(s) must be received by Noon on December 16, 2016.
Special Seating Arrangements
Patrons MUST SPECIFY if they need ADA, hearing impaired, or visually impaired seating. A ticket will be sold in the designated ADA section on a best available basis. These seats allow for one to three companions. To purchase ADA seating, please contact Ticketmaster at 800-745-3000 or visit the venue box office during operating hours.