The Riverbend Box Office is located at the main gate.
The Box Office will close for the 2011 season on Sunday, October 16, 2011 and will reopen in May 2012.
Seasonal Box Office hours are Monday-Friday 11:00AM-6:00PM, Saturday 10:00AM-2:00PM, later on show nights. Closed Sundays unless there is a performance when the box office will open at 1:00PM. The box office will close approximately 30-60 minutes after a performance is scheduled to begin.
Performance On-Sale Procedures: The box office is open for the first hour of a public on sale for Riverbend and PNC Pavilion performances. Due to the volume of ticket requests on the ticketing system during the initial on-sale period, patrons may only request "Best Available" seats. Patrons cannot request individual seating sections during this time period. This will permit the transaction process to move as smoothly as possible for all patrons. During ticket on-sales, the box office may be limited to only selling the new event. Patrons wishing to purchase tickets to other events will be assisted as soon as possible.
Will Call Procedures: Patrons must have a picture ID, confirmation number, and the credit card used to purchase tickets. The box office cannot release tickets to a patron without a picture ID. The Box office can only release tickets to the patron(s) named on the account. The box office does not accept will call being left by a customer for another patron.
The Riverbend box office does not charge a service/convenience fee on purchases completed at the box office. Purchases completed through Ticketmaster's selling channels will include an additional convenience fee. Four pack offers, vouchers, and discount/promotional tickets are not available for purchase or redemption day of performance. There are no refunds or exchanges. Lost, destroyed, or left behind tickets cannot be replaced. |
