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General Information, Rules & Prohibited Items
General guidelines and what to bring & what NOT to bring to an event
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General Policies
In accordance with industry standards, Riverbend Music Center has implemented the following building entry procedures for all events. Each event may have exceptions to these policies. Be sure to check the event pages or call 513-232-5882 before attending.
  - All guests and bags will be visually searched prior to entry. Purses, diaper bags and other small personal bags are allowed, but will be inspected at the entrance.
  - No large bags or backpacks will be allowed in the building without prior authorization.
 
Guest Conduct
Guests may asked to leave the property for reasons including, but not limited to the following:
  - Failure to follow Riverbend Music Center smoking policies
  - Unruly conduct
  - Use of illegal substances or drugs
  - Disruptive behavior
  - Use of profane, obscene or abusive language of any type
  - Possession of illegal or unauthorized items inside the venue
  - Throwing of any objects onto the stage area, or in the seating areas
  - Verbally abusing, threatening or intimidating performers, other guests, or Riverbend Music Center employees
  - Participating in a fight
  - Entering or attempting to enter any “Authorized Personnel Only” areas, such as: the stage area, backstage, behind points of sale or restrooms of the opposite sex
  - Any action that, in the opinion of Riverbend Music Center Management, places other guests in danger or reduces their enjoyment of the event
  - Guests that are asked to leave the property may be subject to arrest. These guests will not receive a refund for their ticket(s)
 
Tailgating
Tailgating is strictly prohibited in Riverbend Music Center, Belterra Park and Coney Island parking lots. This includes, but is not limited to, drinking alcoholic beverages (in accordance to Ohio law), grilling out, and games or any other activities that may obstruct or distract traffic. Management appreciates your cooperation in helping us provide a safe environment for all patrons.
 
Gates Open
Gates open 60-90 minutes prior to showtime (unless otherwise noted.)
 
Parking
Parking is included in the price of every ticket. Ample parking is available in all surrounding lots labeled Event Parking. Additional parking for concerts will be available at Belterra Park. See our Directions and Parking page.
 
Alcohol Policy
  - Ohio law prohibits bringing alcoholic beverages onto Riverbend Music Center property and the surrounding lots. A wide array of food and beverages are available at concession stands.
  - We have the right to refuse the sale of alcohol to anyone at any time. Adults of age that choose to consume alcoholic beverage will do so in a responsible manner.
  - Alcohol will not be served to anyone already intoxicated. Intoxicated patrons will be denied entry into the venue. Public intoxication is grounds for ejection from the venue without refund.
  - Each customer’s ID is checked before each alcohol purchase. No one under the age of 21 is permitted to purchase alcohol. Alcohol will not be served if the picture on the ID doesn’t match the person attempting to purchase.
  - No vertical or expired driver’s licenses from any state will be accepted.
  - Forms of valid ID include: horizontal United States driver’s license, military ID cards, Canadian driver’s licenses found in the state of Ohio ID book, Mexican ID cards found in the state of Ohio ID book, Canadian passports, British passports.
  - There is a 2 drink limit per transaction.
  - Alcoholic beverages are sold up to 30 minutes prior to the end of concerts.
 
Family Zone
For the comfort and enjoyment of our patrons, Riverbend Music Center has a designated Family Zone located on the West side of the Lawn. No alcohol will be permitted in this area.
 
Underage Drinking
Underage drinking will not be tolerated at Riverbend Music Center/PNC Pavilion or in any parking areas located around the venues. Anyone under the legal age of 21 drinking, or in the possession of alcohol, will be subject to citation and/or arrest and prosecuted to the fullest extent of the law. In addition, Riverbend Music Center/PNC Pavilion reserves the right to refuse entry to anyone who is visibly intoxicated.
 
Smoking
Smoking is not permitted in the restrooms, pavilion, VIP areas, or while waiting in lines such as entry gates, concessions, merchandise, Box Office, etc. This includes tobacco and electronic cigarettes.
 
Acts, Dates & Times
All acts, dates, times and prices are subject to change without notice.
 
Inclement Weather
All performances go on rain or shine, and no refunds or exchanges will be issued in the event of rain. All Pavilion seats are under cover. The Lawn is not.
 
Accessible Seating
All Pavilion tickets are assigned seating. Lawn tickets are not.
 
Children
For all Contemporary Events, children under 5 are admitted free on the lawn when accompanied by a paying adult.
For all CSO and CPO concerts, children 17 and under are admitted on the lawn free when accompanied by a paying adult.
 
Re-Entry Policy
There is a no re-entry policy for all Riverbend Music Center and PNC Pavilion events.
 
This information is subject to change at any time without notice.
 
Acceptable Items Restricted Items
-Blankets -Binoculars
-Alcohol -Backpacks or Other Large Bags
-Seat Cushions -Strollers -Fireworks or incendiary devices
  of any kind
 
-Food -Rain Jackets/Ponchos -Glass or Metal Containers -Laser Pointers
-Sunscreen -Small umbrellas.
  NO golf umbrellas
-Weapons of Any Kind (regardless
  of concealed carry permit)
-Tools (wrenches, pliers, etc.)
-SMALL Soft-Side
  Cooler
-Small cameras that are
  able to fit in a men's
  shirt pocket.
-Recording Devices of Any
  Kind - Audio or Visual
-Pets (except service
  animals)
-Bottled Water-one per
  patron. Must be
  factory sealed.
  Cannot be frozen
-Lawn Chairs (see below) -Professional cameras.
  Cameras with detachable
  lenses.
-Aerosol Spray Cans
    - Glow sticks, bracelets,
  necklaces or any other glow
  item of any kind
- Posters larger than 8.5”x11”
    - Inflatable larger than a basketball - Musical Instruments
    - Large Umbrellas / Golf Umbrellas *Any other item deemed
  unacceptable by Riverbend
  Music Center management
 

*All policies are subject to change at the discretion of Riverbend Music Center Management or Tour Management at any time.

Guests are welcome to bring personal lawn chairs into the amphitheater for most shows. To ensure clear sightlines for all our guests, only low "beach style" lawn chairs with a seat no higher than 9" off the ground are permitted. (see example below)

 
Sample Lawn Chair
 
 
 
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